Frequently Asked Questions

This page has been created to answer some of the most common questions about shopping with us. If you can’t find what you’re looking for, please contact us at info@maryammaqbool.com, and a member of our team will be happy to assist you.

Shopping Basics

Our collections are produced in limited quantities. Once an item or collection has sold out, it will not be restocked unless clearly stated otherwise.

You can subscribe to our mailing list via the sign-up form on our homepage. Subscribers receive updates on new collections, special offers, and editorial content.

All of our images are taken using a professional camera which means they are brill quality but everybody’s screen resolution is different so we cannot guarantee that your screen will display the colours intended.

Drop us an email at info@maryammaqbool.com and someone will get back to your ASAP. We are generally very quick to respond so count 3 days before putting out a search party!

No, you can check out as a guest. Creating an account allows for a quicker checkout experience and enables you to view your order history and any returns.

Orders

Once an order has been placed, we are unable to guarantee changes or cancellations. If you need assistance, please contact us as soon as possible and we will do our best to help where possible.

Payments

We currently accept Visa (debit and credit), Mastercard, American Express, and PayPal.

Returns & Exchanges

Returns are accepted in accordance with our Returns & Refunds Policy. Items must be returned unused, in their original condition, and within the stated timeframe.

Shipping & Returns

Delivery times depend on the service selected at checkout.

  • First Class delivery aims for next working day (not guaranteed).

  • Second Class delivery aims for 2–3 working days.

Delivery times are estimates and may vary.

Yes, we offer international shipping. International customers should contact info@maryammaqbool.com for shipping options and rates.

Customs duties or taxes may apply depending on your country. These charges are the responsibility of the customer.

Once dispatched, tracking details will be provided. Responsibility for tracking and collecting the parcel rests with the customer.

Contact

Still have questions?