Privacy Policy

Privacy Policy

At Maryam Maqbool, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website. It also explains your rights in relation to that information.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

Please note that this policy may be updated from time to time to reflect changes to our website, services, or legal obligations. We encourage you to review it periodically.

Information We Collect

When you use our website or services, we may collect the following personal information:

  • Name

  • Contact details, including email address and telephone number

  • Date of birth

  • Gender information

  • Payment and billing information

  • Records of any correspondence with us

  • Purchase and order history

We also collect information about how our website is used. This helps us understand user behaviour and improve the overall experience.

How We Use Your Information

We only use your personal data where necessary and for legitimate purposes. This includes:

  • Processing and fulfilling orders, including shipping, tracking, and refunds

  • Communicating with you about your purchases or enquiries

  • Providing customer support

  • Sending updates about collections, promotions, or offers (where consent has been given)

  • Preventing fraud and ensuring secure transactions

  • Improving our website and services

We do not collect unnecessary data, and we do not use your information for purposes unrelated to our services.

Marketing Communications

If you have provided your email address and consented to marketing communications, we may occasionally send you updates, inspiration, or promotional content.

You can opt out at any time by:

Please allow up to one week for changes to take effect.

Consent

By completing a transaction on our website, such as placing an order or returning an item, you consent to the collection and use of your personal information for transactional and order-related purposes.

We will only request additional personal data for marketing or non-essential purposes with your explicit consent. You will always have the option to decline or withdraw consent at any time by contacting info@maryammaqbool.com.

Website Platform (WordPress)

Our website is built using WordPress. Your data is stored within WordPress’ secure systems and databases, which are protected by firewalls and industry-standard security measures.

Payments

Payments made via bank or card are processed securely in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Card details are handled by our payment gateway provider and are not accessible to us.

Your payment information is retained only for as long as necessary to complete the transaction and is then deleted in accordance with PCI-DSS requirements.

Third-Party Services

We do not sell or share your personal data with third parties for marketing purposes.

However, certain third-party services are necessary to deliver our services to you, such as payment processing, email communications, and shipping. In these cases, your information is shared only to the extent required to complete the service and is not retained beyond its intended use.

If you are redirected to a third-party website from our platform, their privacy policy will apply. We encourage you to review their policies separately.

Third-party services we work with include:

  • PayPal

  • Mailchimp

  • Facebook

  • Instagram

  • The Post Office

Social Media

Social media plays an important role in our brand community. If you choose to interact with us on platforms such as Instagram or Facebook, this may include liking, commenting, sharing, or following our accounts.

We may occasionally share user-generated content, such as styling images. However, we will always seek your explicit permission before reposting any images featuring you. If you later wish for content to be removed, please contact info@maryammaqbool.com, and we will do so promptly.

Data Security

We take data security seriously and use industry-standard measures, including SSL (Secure Socket Layer) technology and PCI-DSS compliance, to protect your personal information from unauthorised access or misuse.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies allow us to personalise content and improve functionality.

You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Request data portability

To exercise any of these rights, please contact info@maryammaqbool.com.

Age of Consent

Our website is intended for users aged 16 and over. We do not knowingly collect personal data from individuals under this age. If you believe a child has provided personal information to us, please contact us immediately.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will take effect immediately once published on the website. Continued use of the site constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

info@maryammaqbool.com